Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamika Love

Tamika Love

February 16, 2026

5  out of  5
rating by Tamika Love
"Georgia has been so helpful with any questions or concerns I’ve had. She such a pleasure to speak with. TJ and his team has insured our home, cars, and apartment and I 100% recommend them."
We responded:
"Thanks so much for the fantastic rating, Tamika! We are so glad you had a positive experience with us here on State Farm Agent TJ Villarreal’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Daniela Andrade

Daniela Andrade

February 16, 2026

5  out of  5
rating by Daniela Andrade
"I’ve been with this agency for a few years now & have had vehicles added/subtracted throughout the years. Today I called to add a new vehicle to my policy. Esther was absolutely wonderful to work with! She helped me add a vehicle to my policy and also made edits to my other vehicles quickly and efficiently. She was super kind, patient, and prompt with all of my requests, which made the whole process stress-free. She explained everything clearly and made sure my policy was updated exactly how I needed it. It’s not often you find someone who is both knowledgeable and genuinely nice to work with, but Esther definitely is. I really appreciate her help and would highly recommend her to anyone needing assistance with their insurance!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Charles Edwards

Charles Edwards

February 16, 2026

5  out of  5
rating by Charles Edwards
"Good job miss esther"
We responded:
"Thank you so much for your 5 Star review!"
Profile photo of Miguel Ibarra

Miguel Ibarra

February 4, 2026

5  out of  5
rating by Miguel Ibarra
"Derek helped me out through my revision process and was quite helpful and informative!"
We responded:
"Thank you for the fantastic review, Miguel! We are always here to help with your insurance needs here in Arlington . "
Profile photo of Julie Tijerina

Julie Tijerina

January 30, 2026

5  out of  5
rating by Julie Tijerina
"I was unable to pay my insurance online for some unknown reason and Georgia helped me make my payment...she was such a joy and so much fun to communicate with...she truly loves her job, she definitely is a people person and she absolutely made my day...thank you so much Georgia ⚘"
We responded:
"Thank you for the fantastic review, Julie! We are always here to help with your insurance needs here in Arlington . "
Profile photo of Tayler Ross

Tayler Ross

January 27, 2026

5  out of  5
rating by Tayler Ross
"Great Customer Service, Very Patient, Detailed And Assurance Is Garaunteed. Loved how Derek operated as a helpful individual, does his job thoroughly, i would definitley recommend. The overall experience was worth sharing."
We responded:
"Thank you so much for the 5-star review of State Farm Agent TJ Villarreal’s Team! We deeply appreciate your kind words here in Arlington . "
Profile photo of Joseph

Joseph

January 26, 2026

5  out of  5
rating by Joseph
"Derek did a great job helping me transfer my home and auto to State Farm. Highly recommend. Thanks!"
We responded:
"Thank you for taking the time to leave such a great review, Joseph. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Sraddha Lamichhane

Sraddha Lamichhane

January 25, 2026

5  out of  5
rating by Sraddha Lamichhane
"I filed a claim for my reimbursement. I was helped by Georgia Apolinar. She was great."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent TJ Villarreal’s Team. "
Profile photo of Melissa Allen

Melissa Allen

January 20, 2026

5  out of  5
rating by Melissa Allen
"Thank you GEORGIA for being so patient with me Early this morning. I know you went out of your way to be Respectful and professional. The Compassion that you guys share Is over the top. And that is why I love State Farm. There's that and TJ villarreal Is in pantigo too. Thanks again, you guys are Wonderful."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent TJ Villarreal’s Team. "
Profile photo of Agron Bajrami

Agron Bajrami

January 13, 2026

5  out of  5
rating by Agron Bajrami
"Great experience working with Derek. Very professional, responsive, and took the time to explain everything clearly. Made the whole process easy and stress-free. Highly recommend."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Arlington to know that you had such a wonderful experience with us here on State Farm Agent TJ Villarreal’s Team. Thank you so much for the 5-stars, Agron! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent TJ Villarreal’s Team anytime. "
Profile photo of Cody

Cody

January 13, 2026

5  out of  5
rating by Cody
"I am very pleased with the professional support that I received from State Farm. I highly recommend using Derek and his team they helped me through every step and did everything that was needed to put me in a better position with my insurance coverage and RATES!!! I can’t Thank them enough !!!"
Profile photo of Damion Robinson

Damion Robinson

January 12, 2026

5  out of  5
rating by Damion Robinson
"Esther was a great help with providing my policy info and helping me get thru submitting a claim. I had to call 3-4 times and she was there as patient as ever. Really worth the premium 👌🏾 😃"
We responded:
"Damion, thank you for your 5-star review! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Suzanne Roeder

Suzanne Roeder

January 9, 2026

5  out of  5
rating by Suzanne Roeder
"Sonia was very helpful and a pleasure to work with. Thank you!"
Profile photo of Raine Nowell

Raine Nowell

January 9, 2026

5  out of  5
rating by Raine Nowell
"Have always had a great experience with them, especially Esther she helped personally resolve some document issues I was having. Really went above and beyond expectations and was an absolute pleasure to speak to. Highly recommend!"
Profile photo of Ujjwol Pantha

Ujjwol Pantha

January 7, 2026

5  out of  5
rating by Ujjwol Pantha
"The price is comparable, but the service provided was truly exceptional. I highly appreciate the continuous follow-up by Derek N. Duchene, who went out of his way to assist a new customer like me."
Profile photo of Kristyn Dixon

Kristyn Dixon

January 6, 2026

5  out of  5
rating by Kristyn Dixon
"Derek has been a huge help and was able to help me save over $100 on my auto insurance! He definitely went the extra mile for me and my family. 10/10 absolutely recommend State Farm and Derek! And Georgia is THE best!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ian

Ian

January 5, 2026

5  out of  5
rating by Ian
"Derek was very attentive, helpful and informative. 10/10 service!"
Profile photo of Renee Sanders

Renee Sanders

December 22, 2025

5  out of  5
rating by Renee Sanders
"Very nice n helpful thanks"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Luis

Luis

December 19, 2025

1  out of  5
rating by Luis
"Not worth it! They love to collect money, but the moment you file a claim, they’ll drop you instantly. Better off with Geico! Yes you all have my records, quit scapegoating behind those lame excuses."
We responded:
"At TJ Villarreal State Farm, we operate as a single branch and do not have access to all State Farm records company-wide. We searched for your information but were unable to locate it. With over 19,000 State Farm offices nationwide, we are just one of many. However, we would be happy to assist you in getting in touch with your local agency or to discuss any concerns you may have. Please feel free to give us a call at 817-461-0000. Thank you for sharing your feedback. However, after reviewing our records, we do not have any record of your account or claim with our office. We strive to provide excellent service to all our clients and would appreciate the opportunity to address any concerns you may have. Please feel free to contact us directly so we can better understand your situation and assist you accordingly."
Profile photo of Omar Gomez

Omar Gomez

December 17, 2025

5  out of  5
rating by Omar Gomez
"Georgia @ State Farm Arlington Tx at Tj Villarreals office does an amazing job!She goes above and beyond to help out her customers & shes very patient,respectful and professional.Tj is very blessed to have her as an employee its very rare know a days to find great help & she deserves the best at that office & may God bless her with many more blessings and great skills! Thanks for all u do Georgia and yr professionalism i really appreciate it.Thanks & God bless! Omar G."
We responded:
"Omar, thank you for your kind words! We are glad to hear that you've had such a positive experience with Georgia. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bre M

Bre M

December 16, 2025

5  out of  5
rating by Bre M
"I had the pleasure of working with Derek he was very knowledgeable and didn’t try to push anything on me or up sale anything and he made sure throughout the whole process I understood everything and if I had any questions. I definitely recommend contacting Derek for insurance"
We responded:
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Phil Walkup

Phil Walkup

December 15, 2025

5  out of  5
rating by Phil Walkup
"Georgia helped us understand the process of adding a driver to our auto insurance and our options regarding our umbrella policy. She was prompt, helpful and courteous and we look forward to continuing our State Farm relationship for a long time. The Walkup Family"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of CJ Anderson

CJ Anderson

December 15, 2025

5  out of  5
rating by CJ Anderson
"Anytime I have called or visited this office, we were given quick friendly service. I had questions about premiums on vehicles I was interested in buying and they got back to me when they said they would. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
Profile photo of Magnus Dike

Magnus Dike

December 15, 2025

5  out of  5
rating by Magnus Dike
"Georgia Apolinar responded to my request immediately. I didn't have to wait, in order to get what I asked for."
We responded:
"We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Yang Norman

Yang Norman

December 11, 2025

5  out of  5
rating by Yang Norman
"Derek is really help me a lot to set up and finished setting. I really appreciate it. If you need help just ask him."
We responded:
"Thank you for your 5-star review!"