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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonor Barreto

April 16, 2025

5  out of  5
rating by Leonor Barreto
"Quiero dar un gran saludo para TJ Villarreal -State farm . Por darnos siempre el gusto y confianza de seguir adelante con State farm.. sin olvidar la amabilidad ,respeto y profesionalismo de. Esther que siempre se a dirigido a nosotras como un gran ser humano que cualquier pregunta e inquietud. Ella siempre tiene la respuesta para un gran éxito. Gracias TJ Villarreal y gracias. Esther .. les mando muchas bendiciones ❤️🙏"
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LD “Firemedic”

April 15, 2025

5  out of  5
rating by LD “Firemedic”
"Excellent service as always. Esther is the best, always helpful and answers my questions."
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Lisa Crawford

April 14, 2025

5  out of  5
rating by Lisa Crawford
"I just switched back to State Farm after trying another company for awhile. Derek was very nice and helpful in answering all my questions and made the process very simple."
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Barbara Johnson

April 11, 2025

5  out of  5
rating by Barbara Johnson
"My State Farm agent and associates are absolutely awesome. I've been a client for many years and they are always so efficient, caring and helpful. Thanks again Georgia."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Georgia. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Jennifer James

April 11, 2025

5  out of  5
rating by Jennifer James
"I called Esther to remove a vehicle and add another one. No issues, she handled it quickly and got me my new insurance card. Have been doing business with them for over 4 years. If you need an insurance quote - call Esther!"
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Amandina Corral

April 9, 2025

5  out of  5
rating by Amandina Corral
"Have had nothing but great experiences with this office. Esther has helped me through every step of the way and has gotten me much better prices than what I was paying before! Will always recommend her in the future."
We responded:
"Amandina, thank you so much for your positive feedback! We're happy to hear that Esther was able to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kecia Reed

April 7, 2025

5  out of  5
rating by Kecia Reed
"Derek is always so patient, informative and good with the friendly reminders. Trying to pick the best policy is always stressful, thanks Derek for educating me and my daughter, making the process so much easier ❤️"
We responded:
"Kecia, thank you for taking the time to share your thoughts & leave us a 5-star review! We’re glad to know you’re satisfied with the customer service Georgia provided you with at our State Farm office. If you ever have any questions, we’re here to help!"
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JESSICA SMITH

April 4, 2025

5  out of  5
rating by JESSICA SMITH
"State Farm is an amazing company, especially this location. Derek was very helpful and worked with us on getting a lower home insurance rate. The process was seamless. I would highly recommend!"
We responded:
"Jessica, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah Herrera

April 4, 2025

5  out of  5
rating by Hannah Herrera
"State Farm is the best insurance, I’ve used by far. To the insurance to the employees. I recommend asking for Esther, best customer service. She has all the answers you need 👍🏽"
We responded:
"Hannah, thank you for your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Candy Anderson

April 3, 2025

5  out of  5
rating by Candy Anderson
"I had a policy question and spoke with Esther. She said she would look into it and get right back with me. She did call back on a matter of minutes. My question was answered and she was very friendly and pleasant to work with. Thank you Esther."
We responded:
"Candy, we appreciate your review! We are delighted to know you had a great experience with Esther. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Kristyn Dixon

April 1, 2025

5  out of  5
rating by Kristyn Dixon
"Derek has been a huge help and was able to help me save over $100 on my auto insurance! He definitely went the extra mile for me and my family. 10/10 absolutely recommend State Farm and Derek!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jennifer Nieto

April 1, 2025

5  out of  5
rating by Jennifer Nieto
"Derek has been so great to deal with. He has great communication skills and very friendly. Thank you Derek!"
We responded:
"Jennifer, it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Renee Smith

March 28, 2025

5  out of  5
rating by Renee Smith
"Excellent Service,! No matter how many times I call, no matter what the situation may be.They are always so kind and patient and really take the time to make sure that I am comfortable when my call is completed. The slogan, just like a good neighbor State Farm is there, that's my team!"
We responded:
"Renee, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sharon Couch

March 28, 2025

5  out of  5
rating by Sharon Couch
"Thank you Esther, you are always so helpful!!"
We responded:
"Sharon, thank you for reviewing our State Farm office! We’re happy to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Caraveo

March 24, 2025

5  out of  5
rating by Melissa Caraveo
"Thank you Georgia for taking my payment & sending my receipt so promptly! Greatly appreciated!!"
We responded:
"Melissa, thank you so much for your review! We appreciate your business and hope to assist you in the future!"
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Serena Tate

March 20, 2025

5  out of  5
rating by Serena Tate
"Tj Villarreal agent was absolutely amazing. The young lady i spoke with literally answered above and beyond questions I had about my policy. She is absolutely amazing. Call me just after 4 like I asked to assist me with my questions and concerns. I wish we had more agent as pure as she . Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Davis

March 19, 2025

5  out of  5
rating by Michael Davis
"Esther is courteous and is very knowledgeable about State Farm policies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dody Maged

March 14, 2025

5  out of  5
rating by Dody Maged
"I had such a great experience working with Georgia and Esther. They were both incredibly helpful, patient, and knowledgeable. Insurance can be confusing, but they took the time to explain everything clearly and made sure I felt confident in my choices. They genuinely cared about finding the best options for me, and I really appreciated their kindness and professionalism. I highly recommend them to anyone looking for a smooth and stress-free experience!"
We responded:
"We appreciate your 5-star review! We are delighted to know you had a great experience with Georgia and Esther. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Malyssa Tantsi

March 13, 2025

5  out of  5
rating by Malyssa Tantsi
"Esther is always so pleasant to speak with. She is very knowledgeable and thorough!"
We responded:
"Malyssa, thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ROBIN Byrd

March 10, 2025

5  out of  5
rating by ROBIN Byrd
"Ester helped me a lot getting my bill down. She was very nice and helped me so much"
We responded:
"Robin, thank you for your 5-star review! "
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Ashley Snow

March 6, 2025

5  out of  5
rating by Ashley Snow
"They are hands down the best agency in DFW! Esther and the rest of the staff are always very helpful and and go above and beyond to take care their customers!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. My State Farm team and I are happy to be your good neighbor!"
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steve ferro

March 6, 2025

5  out of  5
rating by steve ferro
"Friendly and easy to get a hold of. Ester and Derrick are great."
We responded:
"Steve, it’s our pleasure to assist you with your insurance needs! If there is anything else we can do to help, please let us know!"
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Pamela Roberts

March 6, 2025

5  out of  5
rating by Pamela Roberts
"Georgia is exceptional and very personable. I love it when she answers the phone when I call she always has an answer and if she doesn’t, she will find one for me when I need my insurance cards She’s Jonnie on the spot. Thank you Georgia for an exceptional job and your awesome customer service."
We responded:
"Pamela, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brad Buss

March 6, 2025

5  out of  5
rating by Brad Buss
"TJ and his team are amazing! Always assessable and easy to work with on any issue. Ester is a pleasure to work with and her attention to detail is appreciated."
We responded:
"Brad, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeanette Menjivar

March 5, 2025

5  out of  5
rating by Jeanette Menjivar
"I highly recommend State Farm. Esther was outstanding—she was patient with all my questions and helped me find the best prices quickly and easily. Top-notch service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"